Rating Policy

Last updated: 10.04.2019

The Immiwork Rating is our effort to evaluate an Immiworker’s background based on the information available in Immiworker’s profile. We create the rating using a model that considers information the Immiworker has included on their profile in addition to the information we collect from regulatory and licensing bodies in the country where the Immiworker is registered. Any information that affects the Immiwork Rating is visible in an Immiworker’s profile. Immiwork does not provide a numerical rating for profiles that have not been claimed by that Immiworker.
Immiworkers always have the opportunity to add information to their profiles, and those Immiworkers who claim their profiles and provide Immiwork with more information tend to have a higher rating than those who do not.
Keep in mind that these ratings speak to a Immiworker’s background, but do not evaluate their knowledge of the law, past performance on individual cases, personality, or communication skills. These are elements that the Immiwork Rating cannot evaluate, but can be better described in the client reviews and peer endorsements found on an Immiworker’s profile.

Why the Immiwork Rating can help you find the right Immiworker:

  • How the Immiwork Rating is calculated. The rating is calculated using a mathematical model, and all Immiworkers are evaluated on the same set of standards.
  • The Immiwork Rating cannot be bought. At Immiwork, all Immiworkers are treated equally. We don’t play favourites, and Immiworkers can’t pay us to improve their ratings.
  • It was developed by Professionals and consumers of their services. The model used to calculate the rating was developed with inputs from hundreds of Immiworkers, thousands of consumers, and who deeply understand the work our Immiworkers do. We created the Immiwork Rating to reflect the type of information people have identified as important when looking to hire an Immiworker.
  • It’s as simple as counting to 10. Ratings fall on a scale of 1 (Extreme Caution) to 10 (Superb), helping you quickly assess an Immiworker’s background based on our rating.

The Immiwork Rating is based only on the information we have collected and that the Immiworker has provided, so we don’t recommend the Immiwork Rating as the only piece of information you use to evaluate whether an Immiworker is right for you. The rating is a tool that provides a snapshot assessment of an Immiworker’s background and should be considered alongside other information such as client reviews and peer endorsements.


Frequently Asked Consumer Questions about the Immiwork Rating

How does Immiwork calculate the Immiwork Rating?

We calculate the rating based on public data we may have collected on each Immiworker and the information they have provided in their profile. The public data we collect comes from a variety of sources, including but not limited to public records such as state bar associations, law societies, or the regulatory and licensing bodies of the countries where the immiworker is registered. This information, however, is not exhaustive, and might not include additional relevant information that could increase an Immiworker’s rating. Immiworkers know about their own experience and have the option to add this information to their profiles by claiming their profile and adding information to it. Those details will often increase an Immiworker’s rating.
Immiwork’s mathematical module considers and weights the information collected and provided to calculate a numerical rating, ranging from 1 to 10. Within the model, we take into account factors that consumers and professionals believe are relevant to an Immiworker’s qualifications, including experience, professional achievements, publications and disciplinary sanctions.

What does “Attention” or “Not Active on Immiwork” mean?

Immiwork publishes a numerical rating for all claimed profiles. For Immiworkers who have not claimed their profile, we do not display a rating and rather indicate, “This Immiworker is not active on Immiwork. ” When an Immiworker doesn’t claim their profile, we tend to have more limited information and, therefore display an Immiwork Rating of either “Attention” or indicate that they are not active on Immiwork. “Attention” is given if there is information in public records that, in our opinion, you should be aware of, such as disciplinary action against an Immiworker. You should be aware that we rely on public data that may not be comprehensive, or frequently updated. Always research the Immiworker further to get a better understanding of their disciplinary status, background, and experience.

Does Immiwork publish the details of how the rating is calculated?

The data that we take into account is all displayed on an Immiworker’s profile. However, we do not disclose the weight we give to this information so that no one can game the system, boosting their rating through unfair advantage. Much as Google doesn’t share its search engine secrets, we don’t share the inner-workings of the Immiwork Rating so we can maintain the neutrality and integrity of the rating.

What do the numerical ratings mean?

  • 10 – 9.0 Superb
  • 8.9 – 8.0 Excellent
  • 7.9 – 7.0 Very Good
  • 6.9 – 6.0 Good
  • 5.9 – 5.0 Average
  • 4.9 – 4.0 Concern
  • 3.9 – 3.0 Caution
  • 2.9 – 2.0 Strong Caution
  • 1.9 – 1.0 Extreme Caution

What if an Immiworker doesn't have a rating at all?

Immiwork does not provide a numerical rating for profiles that have not been claimed by that Immiworker. Immiwork does not provide any rating in instances where it would not be useful, such as if the Immiworker is deceased or serving as a public official.
An Immiworker may request we remove the rating from their profile, and we honour those requests. These profiles will read “Immiwork Rating Not Displayed”.

Do Immiworkers have to pay or sign-up to have an Immiwork Rating?

Absolutely not. Immiwork creates a profile for every licensed/registered Immiworker we are able to locate, and calculates a rating for Immiworkers who claim their profile. Profiles are free to Immiworkers, and the Immiwork Rating cannot be influenced by advertising or other forms of payment.

Can Immiworkers lie to increase their Rating?

Immiworkers can lose their licenses, registration or practicing certificates for falsifying data, and we don’t believe they will take that risk on their Immiwork profile. We also rely on our community of users to ensure data on Immiwork is as accurate as possible. If you see information on an Immiworker’s profile that you know to be incorrect, please Contact Us at support@immiwork.com and we will investigate the issue. If an Immiworker is found to have intentionally posted false information, it will impact their level of professional conduct and negatively impact their Immiwork Rating.

Can I remove the Immiwork Rating from my profile?

Immiworkers may request that their numerical Immiwork Rating not be displayed on their profile. If the request is approved by Immiwork, the Immiwork rating will be removed.
Claiming your profile on Immiwork allows you to add more information about you and your practice, allowing us to provide a more accurate Immiwork Rating.
We do not “adjust” ratings by request, nor do we remove Immiworker profiles.

Can I add or correct information without claiming my profile?

Immiworkers who have not claimed their profile may contact Immiwork’s support team to request the addition or correction of data to their profile. Our support team is available via email support@immiwork.com.

Do peer endorsements and reviews affect my rating?

Peer endorsements do affect your Immiwork Rating, though Clients’ reviews do not. This is because peer endorsements–one Immiworker endorsing another’s skills and experience–are a way to assess industry recognition, which is a factor in how we calculate the Immiwork Rating. Client Reviews do play a very important role for people looking to hire an Immiworker, but we have chosen to not include that information when calculating the Immiwork Rating.

How can I change my Immiwork Rating?

If you are displayed as “Attention” or not active on Immiwork, you still can receive a numerical rating by claiming your profile. When you claim your profile on Immiwork, the automatically calculated numerical rating will display on your profile and in search results. But, as described above, the Immiwork Rating can be removed from your profile display upon your request.
If you already have a numerical Immiwork Rating, your score may change as you update and provide more information in your profile, especially work experience, practice areas you work in, and professional achievements. However, please make sure that the information you provide is accurate. Inaccurate data could negatively impact your Immiwork Rating. If you believe a public record contains inaccurate information about you that is affecting your Immiwork Rating, you can contact the appropriate organization and ask to have the record changed. When we collect that data again, your rating may change to reflect the new information we are able to assess.
We will not change numerical ratings upon request. Because the Immiwork Rating is based on a mathematical model that is applied in the same way to every Immiworker, we are unable to change individual ratings. When you update your profile with more information, your rating may change: the more we know about you, the better we can determine your numerical Immiwork Rating.
Additionally, it is the responsibility of Immiworkers to ensure that any information or advertisements they place on Immiwork, and any communication they may have with prospective clients through the Immiwork site, comply with the rules of professional conduct regulating the form, manner, and content of communications with clients, advertising, or other matter.

Does the Immiwork Rating change over time?

Yes, Immiwork Rating may change over time, and there are a few ways this could happen. First, as we collect more information about an Immiworker, their Immiwork Rating gets recalculated and the score may adjust based on the new information provided. Second, to the extent that we collect or receive data that cannot be immediately verified, we mark this data as “unknown” and update the score once we have reviewed it. Third, some information is given less weight as time passes. For example, the weighting the mathematical model gives to certain disciplinary actions and industry recognition items decreases as time passes, reflecting our opinion that, in these areas, the most recent information matters the most. Finally, we may periodically adjust the mathematical model used to calculate the Immiwork Rating, which could result in a change to an Immiworker’s numerical rating.

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